Window Cleaning FAQs

We can clean them as often or as infrequently as you like. Most customers choose every 4 or 8 weeks.

We’ll do our best to accommodate a special request, which may include some internal window cleaning where you’ll need to be in. Regular external window cleaning has to be undertaken when we’re cleaning other houses in your area.

No. Unfortunately, due to inclement weather, staff holidays and unforeseen circumstances, we can’t guarantee the same day every time.

We offer all customers a text or call alert on the evening before your windows are due to be cleaned, usually between 6:00pm and 8:00pm.

It won’t necessarily be the same person who visits your property on every occasion.

No. We’ll do the work and leave a card to let you know we’ve cleaned your windows. The driveway will need to be clear of cars, but we’re happy to move and replace plant pots, garden furniture and other items.

Initially we provide two prices: one for the initial deep clean, then a regular price for every clean thereafter. The regular price is what you’ll pay after the first clean. There are no hidden charges.

We respectfully invite all customers to join GoCardless, our Direct Debit scheme.

Yes. You can call or email and we’ll terminate our agreement with immediate effect.

No, I’m afraid we don’t offer one-off cleans.

Our operatives work all year round in most weather conditions.

Yes. Windows, frames and sills are included as standard on every clean.

Yes we can. Interior window cleaning is generally double the price of the external.

No. We clean exclusively with our pure water reach-and-wash system. It’s safer, less intrusive, and leaves the glass cleaner for longer than the traditional ladder-and-squeegee method.

Yes. We’d need to park as near to your house as possible. If parking is problematic, it may be difficult to provide you with this service.

No. We’d need access to an outside tap with good water pressure.

Yes. Gutters become clogged with debris such as moss, leaves, weeds and grass, which affects their ability to drain water away. If left, this can lead to internal damp, damage to brickwork and rendering, and can even damage the foundations.

This depends on where you live. If there are big trees around your house, we recommend at least once a year. If there are no trees, then perhaps every two or three years.

Yes. We’ll need access to a power source, so please ensure someone is at home at the time of your appointment.

We’ll dispose of the gutter debris in your garden waste bin or a suitable compost area within the garden.

Over the years, if not maintained, uPVC and conservatories become grey and discoloured, which affects the appearance of your property in a negative way.

We use a water brush to clean all the grime and dirt from your uPVC soffits, fascias, the outsides of gutters and downpipes. This method is highly efficient and removes dirt, grime, dust and green algae — however, it won’t remove any ‘greyness’ or discolouration that happens over time. Regular annual cleaning helps prevent discolouration and keeps your property in tip-top condition.

Ideally, once a year. A regular clean will keep your property looking well loved!

A clean driveway or patio is always nice to see. If left unmaintained for too long, it can become full of weeds, moss and algae, which can make it dangerous and slippery.

Yes. We brush kiln-dried sand into the joints after the cleaning process has dried.

Ideally, once per year to keep the areas looking clean and tidy.